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Milan Gnjatović and Dietmar Rösner (2008)

Adaptive Dialogue Management in the NIMITEK Prototype System

In: Proceedings of the 4th IEEE Tutorial and Research Workshop Perception and Interactive Technologies for Speech-Based Systems (PIT'08), pp. 14--25, Kloster Irsee, Germany, Springer, Lecture Notes in Computer Science 5078, ISBN 978-3-540-69368-0.

The primary aim of this paper is to present the implementation of adaptive dialogue management in the NIMITEK prototype spoken dialogue system for supporting users while they solve problems in a graphics system (e.g., the Tower-of-Hanoi puzzle). The central idea is that the system dynamically refines a dialogue strategy according to the current state of the interaction. We analyze a recorded dialogue between the user and the prototype system that took place during the testing of the system. It illustrates several points of the implemented dialogue strategy: processing of user’s commands, supporting the user, and multilingual working mode.